Legal IT Support Services

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You Manage the Motions. We Take on the Technology.

Legal IT Services

Law firms face two constant profitability pressures – keep clients happy and keep costs down. Technology plays a key role in handling both with practice management systems, online research tools, unified communications, private networks, Customer Relationship Management (CRM), and much more. Some firms have a technology profile that can justify maintaining a large and expensive internal IT organization. Others, primarily smaller and custom firms, have only a fraction of that infrastructure. For them, the investment and its total cost of ownership (TCO) can’t always easily be justified. For you, outsourcing to K&A Tech Services for legal IT services is an affordable alternative.

We help law firms reduce the cost of buying and managing technology, from strategic planning to full outsourced IT management.

Benefits of Our Legal IT Support Services

  • System migrations
  • Server & network monitoring
  • Security solutions
  • Encrypt email
  • Help desk & onsite support
  • IT consulting services
  • Law firm applications
  • Web hosting services
  • Content management systems (CMS)
  • Disaster recovery
  • Government regulations compliance
  • Project management
  • Provide reports
  • Frequent review of processes
  • Manage backups

Law Firm IT Support Challenges

IN-HOUSE VS OUTSOURCED IT

Client Relations

Your clients interact with your technologies every day. From phone systems to video conferencing and from account management to sharing documents. How well your technology supports those interactions drives customer perceptions of your firm. K&A Tech Services ensures their perception is your reality.

Performance

Time is valuable to you and your clients. Whatever systems you use – case management, research, unified communications and others, inconsistent performance or downtime is a big hit to your bottom line. K&A Tech Services keeps your business systems running smoothly.

Mobility

Your people are in meetings or out of the office much of the time. They compensate for that with mobile devices to make decisions and collaborate anytime and anywhere. Those devices have to be connected to your network, identified, inventoried and monitored all the time. K&A Tech Services helps your team members stay productive when they’re on the go.

Security

When you become a mobile firm, you open an even wider door to security risks. One hacking event, one lost phone or one instance of lost client data can batter your reputation. Your technology has to be bulletproof. Guarding against risk is a full-time job for experts like K&A Tech Services.

Costs

You face three costs. First is the capital cost of owning and licensing technology. Second is the operational cost of keeping that technology running smoothly. Third is the opportunity cost you risk when your technology goes down. K&A Tech Services keeps all your costs in check.

Applications
We Support

  • Abacus
  • Client Profiles
  • Double Time (The FUND)
  • Exchange/Outlook
  • Juris
  • LexisNexis
  • Quick Books
  • SharePoint
  • Electronic Document Management Systems (EDMS)
  • Thomson Elite
  • Thomson WestLaw
  • Time Matters
  • TrialWorks

Are you ready to reduce your costs and improve productivity?

ORDER YOUR IT ASSESSMENT TODAY