Retail IT Support Services

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Retail IT Services Support

Every retailer, every network and every store is unique. That’s why K&A Tech Services provides you with the industry’s broadest range of network services and coverage options, while lowering your total cost of network ownership. We deliver our clients better connectivity while lowering their network costs, and we deliver it all with the peace of mind that comes from having a single point of contact for everything from implementation and management to security, billing and support.

In a world of IT without boundaries, our managed services and cloud offerings for retail help you innovate, get to market faster and achieve your business goals, all at a lower cost.

Benefits of Our Retail IT Support Services

  • Contain costs & increase margins
  • Reduce downtime, increase uptime
  • Limit operating costs
  • Rapid deployment of technology
  • Enhance POS systems
  • Up-to-date store systems
  • Monitor & maintain critical network, serve & storage components
  • Protect customer privacy
  • Manage storage infrastructure

Retail IT Support Challenges

IN-HOUSE VS OUTSOURCED IT

Compliance & Security

Most retailers believe they are doing everything to protect consumers and stay PCI compliant. With all the demands for privacy, retailers must question if they are doing enough. For some retailers, protecting a customer’s personal and credit card data as well as merchant data is a challenging feat. Retailers must be diligent with their data security. Retailers who are non-compliant receive serious backlash. With the right security and intelligence tools from K&A Tech Services, retailers maintain PCI compliance while creating a secure data environment and a safe place for consumers to shop.

Deliver Consistent Customer Experience

Customers today expect retailers to make things easy. They want to be able to quickly access all the information they need to make a purchase. Retailers who invest in technology to provide their customers with the right tools are able to deliver the connected service customers expect. By delivering a personalized and rewarding shopping experience, retailers can capitalize on business opportunities, increase sales and retain customers with K&A Tech Services.

Customer Engagement

The use of smart phones and technologies, such as geo-fencing or beaconing, enables retailers to engage with their customers in new ways. Partnering with K&A Tech Services, you successfully engage by tracking customer activity throughout the entire shopping experience, create effective marketing strategies, fine-tune promotions and notify customers about products they might be interested in.

Applications
We Support

  • BrightPearl
  • VendHQ
  • GoSpotCheck
  • ERPLY
  • Freestyle Solutions
  • Bindo POS
  • Fishbowl Inventory
  • Teamwork Retail
  • GiftLogic
  • TradeGecko
  • Iridium Retail Manager
  • Windward System Five
  • Aralco Retail Systems
  • 12Return
  • AIMsi

Are you ready to reduce your costs and improve productivity?

ORDER YOUR IT ASSESSMENT TODAY