Small Business IT Support Services

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You Manage Your Business. We Take on the Technology.

As a small business, you are an expert in your field, but maybe not so much when it comes to managing your IT department. K&A Tech Services and its managed IT services help transform and grow your company. It’s now time you invested in technology so you can compete. It’s the cost of doing business. It’s an opportunity to do more business. Every small business encounters a multitude of growing pains. Especially challenging is the intricate combination of technologies and services you need to continually evolve and maintain to better attract new clients. We provide the committed expertise to establish and maintain the right mix of hardware, software, networks and data for your business development.

Small budget? No problem. With the tools today, you save time and money as well as increase communication and efficiency.

Benefits of Our Small Business IT Support Services

Help desk support
Enhanced system security
Firewall installation & management
Disaster backup & recovery
Reduce IT costs
Decrease time on IT issues
Increase security
Network & server management
Email encryption
Desktop management
Cloud computing
Reports
Planning meetings

Small Business IT Support Challenges

IN-HOUSE VS OUTSOURCED IT

Bridging the Talent Gap

Many businesses feel there’s a gap between existing skills and needed skills when it comes to IT service and manage service providers. At K&A Tech Services, we have IT consultants who are fully trained, rich with technical knowledge, and armed with problem-solving abilities. We guarantee that we will exceed your needs.

Lack of IT Policies & Procedures

Human error contributes to big challenges. There are issues like not controlling system administrator access when roles change, people leave, employees lose laptops or have them stolen, and easily cracked user passwords. Too often, such a breach sends a business into a crisis. It leads to financial losses, customer repercussions, and even legal problems. At K&A Tech Services, we respond with “prevention is the best answer.” We audit your processes and implement security best practices at all vulnerable points. We educate employees as to what their responsibilities are.

High Tech, Low Budget

The needs for IT services quickly escalates, and become budget-busters. K&A Tech Services provides a range of IT management solutions to suit your specific business requirements. Do you need a full-time tech officer, a once-a-week systems maintenance, or a one-off project? How about VPN help, a 24-hour help desk, or a plan to grow your IT capability within the boundaries of your budget? No matter the challenge, we deliver exactly the business IT services you need. We solve your IT problems in a step-by-step manner at your pace.

Tackle Big Problems First

The growing complexity of business systems and networks makes it difficult to troubleshoot issues. You can’t spend hours or days solving minor issues while bigger ones plague your business. K&A Tech Services guarantees that significant ROI comes from immediately isolating and fixing major complications. We implement the proper monitoring tools, then tackle those problems before they get big.

Mobile: Integral Part of IT

If you or team members lose a mobile device, that’s an opportunity for someone you don’t know to access important business information. K&A Tech Services encourages you to treat mobile devices as endpoints of your IT ecosystem. We provide to them the same levels of protection as your network, servers and desktops. We incorporate solutions, such as encryption and remote wipe capabilities, for mobile devices into your IT security plan.

Infrequently Updating Passwords

Using the same password multiple times and using easy passwords are two common practices making your entire system potentially vulnerable. K&A Tech Services requires employees to reset passwords often. We educate your team and you about the need for strong passwords.

Sustaining Physical IT Resources

Maintaining IT hardware is expensive and time-consuming for businesses already challenged with managing the growing demands of operations. Common issues include slow or outdated servers and physical loss in the event of a disaster. Then, there’s the capital expense of buying and scaling IT equipment as well as implementing upgrades. There’s also the sheer number of servers needed and operating expenses. At K&A Tech Services, we empower you to embrace virtualization technologies and move to virtual environments. With our economies of scale, we handle the hardware and software so you can more efficiently manage your capital and staff.

Failed System, Incomplete Backups

Many businesses today are still erratically practicing data backups. The causes include human error, backup failure and budget restrictions. The costs of trying to recover, and perhaps not being able to completely recover, threaten your vitality. At K&A Tech Services, we practice scheduling backups, automating them and regularly testing them.

Dealing with Downtime

A lot of time is wasted when employees wait for large files to slowly transfer because of bandwidth limitations and other issues. The last thing you need is business-critical computing to be interrupted. Other systems can also be disrupted. It’s an inconvenience for employees and customers. Go for fast speed and reliability for key communications connectivity with K&A Tech Services.

Patchwork Technology

Many small businesses quickly grow into medium-sized businesses without a complete vision of their IT management needs. Often, the result is a hodgepodge of old and new technology patched together. At K&A Tech Services, we streamline your hardware and software. We develop a clear vision moving you forward with the proper business technology.

Are you ready to reduce your costs and improve productivity?

ORDER YOUR IT ASSESSMENT TODAY