Hospitality IT Support Services

You Manage the Guests. We Take on the Technology.

Hotel and Restaurant IT Services

The hospitality industry has always been faced with the challenge of cost management. Often, the use of technology is at the expense of being able to offer guests a personal touch. Instead of worrying about the cost of attracting, training and retaining IT staff to manage and support your IT environment, you can achieve your IT goals with K&A Tech Services’ outsourcing and managed services offerings. Through consolidation, virtualization and co-location, your business saves on its direct and indirect costs. By providing your business with remote support, we can manage and resolve faults without the need for technicians to visit your site. This not only reduces the resolution time but also eliminates the cost of travel.

We help your business connect to guests, improve customer satisfaction and increase the lifetime value of the customer for organizations.

Benefits of Our Hospitality IT Support Services

  • Remote server & PC monitoring
  • Managed antivirus protection
  • Server backup solutions
  • 24×7 help desk support
  • Onsite support & emergency response
  • IT strategy & budgeting
  • Email messaging protection
  • Project consulting
  • Project implementation
  • Upgrades & migrations
  • Security assessments
  • Cloud servers
  • Cloud backup & disaster recovery
  • Cloud business continuity
  • Cloud hosted exchange

Hospitality IT Support Challenges

Simplify PCI Compliance

As a business owner you have a lot of responsibilities, and that’s why K&A Tech Services provides a simplified approach to the sometimes overwhelming challenge of achieving PCI compliance. With expert guidance and assistance, as well as easy-to-use tools, we guide you through the compliance process and remove the heavy lifting.

Proactive Monitoring

Criminals and hackers do not keep regular business hours. At K&A Tech Services, we understand the importance of around-the-clock security and provide you with 24×7 monitoring. With experts knowledgeable in the hotel industry keeping watch, you get the peace of mind you need, knowing that your network is protected from threats and that you’re achieving maximum uptime.

Industry Experts

K&A Tech Services works with hotel owners to manage compliance programs and keep data and customers secure. Unlike other providers, we understand the unique challenges of your industry, and can show you the most efficient and cost-effective ways to solve them.

Improve Visibility & Control

When it comes to running your business, you don’t have time to waste. You need information at your fingertips. K&A Tech Services’ cloud-based solutions give you on-demand access to all your compliance and security services, and you can make support requests, see event history, run reports and manage your account.

Strengthen Security

PCI compliance done the right way helps you create the strong foundation you need to protect your guests and your business. That’s why K&A Tech Services delivers a solid base for your PCI compliance program, as well as additional security technologies and services that help you continuously strengthen your security posture.

Maximize Investment

K&A Tech Services’ convenient packages and flexible options delivered at a competitive monthly rate make it easier for you to plan and budget. There’s no hardware to purchase or maintain, and just a single-source for your technologies and services. Our programs are designed to help you maximize your resources and control your costs.

We Support

  • Opera
  • Trustware
  • Newmarket
  • Ving
  • Delphi

Are you ready to reduce your costs and improve productivity?